Shipping policy

Shipping & Return Policy

Thank you for shopping with pilxo.store. We are committed to delivering your orders quickly and providing a smooth shopping experience.

We process orders within 1–2 business days after payment confirmation.
Estimated delivery time is 7 business days, depending on your location.
Delivery delays may occur due to weather conditions, courier issues, holidays, or other unforeseen circumstances.
Once your order is shipped, you will receive tracking information (if available).

We offer a 5-day return policy.

You can request a return within 5 days of receiving your order.
Items must be unused, in their original condition, and returned with original packaging and tags.
Returns will not be accepted for damaged items caused by misuse or normal wear and tear.
Once the returned item is received and inspected, we will notify you regarding the approval of your refund or replacement.
Refunds (if approved) will be processed to the original payment method within the applicable processing time.

If you have any questions regarding shipping, returns, or your order, please contact us:

Store Name: pilxo.store
Support Email: pilxostore9@gmail.com